Terms and Conditions
Effective Date: 6/03/2025

Introduction
Welcome to Counselling4All (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern the use of our website (www.counselling4all.org) and our counselling services. By accessing our website or using our services, you agree to these Terms.

1. Definitions

• “Website” refers to www.counselling4all.org.

• “User,” “You,” or “Your” refers to anyone accessing our website or services.

• “Services” refers to the counselling, information, and support we provide.

2. Use of Our Website

• You must use our website lawfully and ethically.

• You may not use our website to distribute harmful content, engage in illegal activities, or violate any laws.

• We may update, modify, or discontinue website features at any time without prior notice.

3. Counselling Services

• Our counselling services are provided by qualified professionals.

• Counselling sessions are confidential except where disclosure is required by law (e.g., safeguarding concerns).

• We are not an emergency service. If you are in crisis, please contact emergency services or a crisis helpline.

4. Booking & Payments

• Appointments must be booked in advance through our designated booking system.

• Any fees for services will be clearly outlined at the time of booking.

• Refunds and cancellations are subject to our cancellation policy.

5. Confidentiality & Data Protection

• All client information is handled in accordance with our Privacy Policy and UK GDPR regulations.

• Counselling notes are stored securely and are not shared without your consent, except where legally required.

6. Liability & Disclaimer

• While we strive to provide high-quality services, we do not guarantee specific outcomes from counselling.

• We are not responsible for any damages arising from the use of our website or services.

• Our website may contain links to third-party sites. We do not endorse or take responsibility for their content.

7. Termination of Services

• We reserve the right to refuse or discontinue services if a user violates these Terms.

• Users can terminate their engagement with our services at any time.

8. Changes to These Terms

• We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any updates.

9. Contact Information

If you have any questions about these Terms, you can contact us at:

• Email: Support@counselling4all.org

• Phone: 07703066422

• Address: 7  Bell Yard, London, England, WC2a 2JR 

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Counselling4All.