Privacy Policy
Effective Date: [06/03/2025]
Introduction
Counselling4All (“we,” “our,” “us”) is committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (www.counselling4all.org) and use our services.
Counselling4All is the Data Controller responsible for your personal data. If you have any questions about this policy or your data, you can contact us at:
Email: [insert email]
Phone: [insert phone number]
Address: [insert address]
We may collect and process the following personal data:
Name, email address, phone number, and other details provided through our contact forms or service inquiries.
Information necessary for counselling appointments, if applicable.
Information related to mental health, well-being, or other sensitive data voluntarily provided for counselling services.
We only collect this data with explicit consent and store it securely.
IP address, browser type, pages visited, and usage patterns through cookies and analytics tools (see Section 6).
Under UK GDPR, we process personal data under the following legal bases:
Consent – When you provide explicit consent (e.g., submitting forms, booking services).
Contractual Obligation – When processing is necessary to provide counselling services.
Legal Obligation – When required by law (e.g., safeguarding concerns).
Legitimate Interests – For website functionality, analytics, and improving our services.
We use your data for:
Providing counselling services and responding to inquiries.
Processing donations and managing our non-profit operations.
Improving our website and services.
Ensuring legal compliance and safeguarding measures.
We will never sell or share your data with third parties for marketing purposes.
We may share information with our professional counsellors under strict confidentiality agreements.
We use secure storage and encryption to protect sensitive data.
Your data will only be stored for as long as necessary, in line with legal and ethical requirements.
We use cookies to enhance user experience and track website analytics.
You can manage cookie settings in your browser.
For more details, see our Cookie Policy
You have the right to:
Access your data and request a copy.
Rectify incorrect or incomplete data.
Request deletion of your data (except where legal obligations apply).
Withdraw consent for processing at any time.
Restrict or object to certain types of processing.
Data portability (where applicable).
To exercise your rights, contact us at [insert email]. We will respond within one month as required by GDPR.
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
We retain your personal data only for as long as necessary to fulfill its purpose, comply with legal requirements, or protect our interests. Counselling records are stored securely in line with UK legal and ethical guidelines.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
If you have any concerns or wish to exercise your rights, please contact us at:
Email: support@counselling4all.org
Phone: 07703066422
Address: 7 Bell Yard, London, England, WC2A 2JR
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
Thank you for trusting Counselling4All with your privacy.
16 Story Lane, Broadstone, Poole
England,
BH18 8EQ
Registered in England and Wales
No 15807668
Counselling4All –
Copyright © 2025 – Designed by May Morgan Design
